Cisco, a world leader in networking for the internet announced its continuing investment in Sri Lanka by opening a state of the art Rapid Fulfillment Deport (RFD) in Colombo.

The newly built Rapid Fulfillment Depot was ceremoniously opened by Cisco Sri Lanka Country Manager Mr. Natarajan Rajkumar & Mr. G B Kumar, Sr. Vice President, Customer Advocacy Group, Cisco Systems, India & SAARC.  

The new unit aims to provide premium support services for Cisco customers & partners complimented with a round the clock enhanced service to reduce network downtime, delivery lead time and costs.

This operation was possible when Capitol AEI (Private) Limited (DGF Sri Lanka) the Exclusive Agent in Sri Lanka for DHL Global Forwarding obtained a Telecommunication Vendor License from the local authorities to act as the “Importer/Exporter of Record” to support this process. This was the first instance that a non-technical support service provider was given the Vendor License by the local regulatory authorities. DGF Sri Lanka will also provide the Customs Compliance activities for both Imports and Exports of Cisco RFD.

The RFD in Sri Lanka is operated by DHL Exel Supply Chain (DESC Sri Lanka) and this center will become an important milestone for the Asia Pacific Service Supply Chain Delivery (SSCD) team of CISCO bringing the total number of depots across the APAC to 103.